Trusted Essential Privacy Policy – 123 Eazy

1) Information We Collect

Business Name: 123 Eazy Wash & Fold – Mobile On-Demand Laundry Service (“we,” “us,” “our”).

• Contact & Account Info: name, email, phone number, addresses for pickup/delivery.
• Order Details: service selections, laundry preferences, timestamps, delivery instructions.
• Payment Info: handled by our payment processor; we do not store full card numbers.
• Communications: emails, calls, texts/SMS (including consent status).
• Device & Usage Data: IP address, browser/device type, pages viewed, interactions (cookies and similar tech).
• Location Data: approximate location from IP or when you provide an address.
• Reviews & User Content: ratings, comments, and uploaded content you provide.

2) How We Use Information

• Provide, operate, and improve the Services (including scheduling, pickup/delivery, and order updates).
• Process payments and prevent fraud.
• Send service, marketing, and promotional messages (with opt-out options).
• Personalize content/offers and run analytics to improve the customer experience.
• Comply with legal obligations and enforce our Terms.

3) Cookies & Similar Technologies

We and our partners use cookies and similar tools for core functionality, analytics, and (if enabled) marketing. You can control cookies through your browser settings. Disabling some cookies may affect site performance. Learn more about privacy and security best practices from the FTC Privacy & Security Guidance.

4) How We Share Information

We do not sell your personal information. We share only as needed to run the business:

• Service Providers: hosting, website platforms (e.g., WordPress/Elementor), payment processing, SMS/phone, email, analytics, and delivery logistics.
• Legal & Safety: to comply with law, respond to lawful requests, or protect rights and safety.
• Business Transfers: in connection with a merger, acquisition, or asset sale.

5) SMS Texting (If You Opt In)

By providing a mobile number, you may receive texts about your orders, pickups/deliveries, and offers. Consent: You agree to receive automated texts. Consent is not required for purchase. Opt-Out: Reply STOP to end, HELP for help. Rates: Message/data rates may apply. Frequency varies.

6) Your Choices

• Marketing Emails/SMS: Use unsubscribe links or reply STOP.
• Cookies: Adjust browser settings to limit cookies.
• Account Info: You can request access, correction, or deletion.

7) Your Privacy Rights (U.S. States)

Depending on your state (e.g., CA, CO, CT, UT, VA), you may have rights to access, delete, correct, opt out of certain uses, and appeal denials. To exercise rights, see Contact Us below. We’ll verify your identity before fulfilling a request. Authorized agents may act on your behalf where allowed by law.

California Notices: We do not share personal info with third parties for their own direct marketing. We do not respond to Do Not Track signals at this time.

8) Data Retention

We keep information as long as necessary to provide the Services and as required by law. When no longer needed, we delete or de-identify it. For additional guidance, see the Better Business Bureau Privacy Standards.

9) Security — Trusted Essential Privacy Policy – 123 Eazy

We use reasonable physical, administrative, and technical safeguards to protect information; however, no method of transmission or storage is 100% secure. Under our Trusted Essential Privacy Policy – 123 Eazy, protecting your data is a top priority, and we routinely review safeguards for effectiveness.

10) Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect their personal information.

11) International Visitors

Our Services are operated in the United States. If you use them from outside the U.S., you consent to the transfer and processing of your information in the U.S.

12) Third-Party Links & Services

Third-party sites/services are governed by their own policies. We are not responsible for their practices.

13) Changes to This Policy

We may update this Policy. The Effective Date above reflects the latest version. Material changes will be posted here.

14) Contact Us

Need help with a request? Visit our How It Works page or Pricing for more info, or book now using the button above.